Privacy Policy | Madhuram Digital

Privacy Policy

“Madhuram” or “Madhuram Digital” {hereinafter referred to as “We”} is committed to safeguarding its user’s privacy. We request all our users to read the following ‘Privacy Policy’ to understand how they personal information will be treated. We will never give or share your personal information to any other party.

Collection of Information

We collect information from its users when they are registered to gain access to our website and other specific services. During Registration, We ask the users for their username, email address, password and mobile number. Once user registers, he/she is access to use our products available as per user rights.

If you purchase materials or other products from us, we will collect and use your shipping address, billing address, and phone number and credit card or other payment information to facilitate your purchases through our website. We use secure technology to encrypt the data you provide to us while placing an order with us online. In addition to encrypting your credit/debit card information while it is transmitted to our payment gateway, for your security, we do not store credit/debit card information in our database. Any other information that will provide by you.

Automatic Information

We receive and store certain types of information whenever you interact with us. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security; We will use the persistent cookies to: enable our website to recognize you when you visit; keep track of your preferences in relation to your use of our website;

We have no access to, or control over, cookies stored on your computer by other third parties.

Sharing Your Information

Information about you submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your information to:

(a) Administer the website;

(b) Carry out our obligations arising from any contracts entered into between you and us;

(c) Improve your browsing experience by personalizing the website;

(d) Enable your use of the services available on the website;

(e) Send you goods purchased via the website, and supply to you services purchased via the website;

(f) Send statements and invoices to you, and collect payments from you;

(g) Send you general (non-marketing) commercial communications;

(h) Send you email notifications which you have specifically requested;

(i) send you our newsletter and other marketing communications relating to our business which we think may be of interest to you or which contain information about goods and services we offer that are similar to those that you have already purchased or enquired about, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

(j) deal with enquiries and complaints made by or about you relating to the website;

(k) Keep the website secure and prevent fraud;

(l) Verify compliance with the terms and conditions governing the use of the website;

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

We will share information for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Keeping Information Secure

Your account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will use reasonable security measures to protect against any unauthorized access to and disclosure of your personally identifiable information. However, please note that we cannot guarantee its absolute security. In the event of a breach of security affecting personal information or data on our servers, we will take such notification and other steps as may be required under applicable law. If you have any questions regarding security on our web site, please contact info@madhuramdigital.com

Changes to this Privacy Policy

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Third party websites

The website contains links to other websites. We are not responsible and do not accept any liability for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact Information

Please contact us at info@madhuramdigital.com or at +91-9904991823 if you have any questions regarding this Privacy Policy.

For APP Users

By downloading or using the Madhuram Mobile app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the mobile app. We are offering you this mobile app to use for your own personal use without cost. You can share the app with anyone via given option in the app or play store link but you’re not allowed to copy, or modify the mobile app, any part of the mobile app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the mobile app, and you also shouldn’t try to translate the mobile app into other languages, or make derivative versions. The mobile app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Madhuram.

We are committed to ensuring that the mobile app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the mobile app or to charge for its services, at any time and for any reason. We will never charge you for the mobile app or its services without making it very clear to you exactly what you’re paying for.

Madhuram mobile app stores and processes the personal data that you have provided to us so that we can serve your need better. It’s your responsibility to keep your phone and access to the mobile app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Madhuram mobile app won’t work properly or at all.

You should be aware that there are certain things that Madhuram will not take responsibility for, like the ability to download and store the app on your mobile. The connection can be Wi-Fi, or provided by your mobile network provider, but Madhuram cannot take responsibility for the mobile app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the mobile app outside of an area with Wi-Fi, you should remember that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the mobile app, or other third party charges. In using the mobile app, you’re accepting responsibility for any such charges, including roaming data charges if you use the mobile app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the mobile app, please be aware that we assume that you have received permission from the bill payer for using the mobile app. When you’re using the mobile host function of the mobile app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times.

The mobile app is currently available on Android, and iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates, as and when provided, if you want to keep using the mobile app. Madhuram does not promise that it will always update the mobile app so that it is relevant to you and/or works with the iOS/Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the mobile app, and may terminate use of it at any time without giving notice of termination to you.